Features
Your business, on the line. Every call answered.
From the first hello to the lead in your inbox. See what Wenly handles today and what's coming next.
Behind every answer
Built around your business. Not a script.
Calls are answered automatically, so you can stay with the customer in front of you.
Your knowledge. Not guesswork.
Your hours, services and FAQs guide the answers. If a detail is missing, your team confirms it.
A conversation, not a phone menu.
Wenly answers automatically, asks what the caller needs and captures the details for your callback.
Automatic answering. Human review.
On Done-for-you, Pro and Founding, a real person on our team reviews every lead. Callers are told the answering is automated.
Answering
Every call answered, in your name.
Calls are answered automatically using the information you give us.
Answered in seconds, day or night
Wenly picks up when you can't: after hours, on another call, or on a job. It answers 24/7, and it can take more than one call at a time.
In your company's name
The greeting uses your name and says the call is answered automatically and may be recorded. Wenly never claims to be a person.
Trained for your trade
Business plans
Ten trades have their own questions, urgent rules and safety lines. Other businesses use a general set that we tune with you.
Your own FAQs
Starter, Done-for-you and Pro; one FAQ or price sheet on Solo
Hours, service area, what you do, the price ranges you're happy to share. It answers from what you give it, and says your team will confirm anything it doesn't have.
Spanish
Done-for-you, Pro and Founding
It switches language when the caller does.
Spam filtered
Robocalls, sales calls and surveys are ended politely and never reach you as leads.
Leads
Your next lead, by email in 30 seconds.
The caller's details arrive quickly. On Done-for-you, Pro and Founding, our team also reviews every lead.
A text in 30 seconds
Coming soon, pending 10DLC approval
The caller's name and number, the address, the problem and how urgent it is, with a one-tap callback.
An email with the detail
The transcript and the recording, so you can hear exactly what was said.
Reviewed by a real person
Done-for-you, Pro and Founding
A real person on our team reviews every lead, so you're not chasing spam or a garbled summary.
The number is confirmed
Wenly asks for the best callback number and reads it back in groups, because a wrong digit is a lost job.
Urgent calls
Urgent means urgent.
A burst pipe and a quote request are not the same call.
Urgent rules for your trade
We set what counts as urgent with you: no heat, an active leak, a trapped car, severe tooth pain.
Transfer to your on-call number
Urgent calls can transfer to the number you set. If nobody answers, you still get an email alert. Text alerts are coming soon, pending 10DLC approval.
Safety first
For a gas smell or danger to people, callers are told to leave and call 911. Wenly isn't a substitute for emergency services.
Booking and follow-up
From call to booked, when it can be.
Wenly never says a visit is booked unless the booking is confirmed.
Appointment requests
It captures the preferred day and time and tells the caller your team will confirm.
Books into your calendar or texts a booking link
Starter and above; texting coming soon
It can offer open slots from your calendar and book one when the caller agrees. Booking links by text are coming soon, pending 10DLC approval.
A 60-second callback on website leads
Coming soon on Done-for-you, Pro and Founding
Planned: when someone fills in your form and agrees to an automated call, Wenly will call them back in your company's name.
Proof
Proof it's working.
You shouldn't have to take our word for it.
A weekly jobs saved report
Business plans
Calls answered, leads captured, urgent calls caught, spam filtered, and an estimate of what those leads are worth to you.
The guarantee
Business plans
If we don't catch at least 10 leads you'd have missed in your first 30 days, you don't pay.
Setup
Set up in about an hour.
No new phone, no app, no new number.
Forwarding steps for your carrier
We send the exact dial codes for AT&T, Verizon and T-Mobile, and help with landlines and business phone systems.
Done-for-you setup
$299 on Solo and Starter; included on Done-for-you, Pro and Founding
We build your greeting, rules and FAQs, set up forwarding with you and test it with a live call.
Switch it off any time
One dial code turns forwarding off. Your number and your phone were never changed.
More ways to get in touch
One business. Every conversation.
Phone answering is live. Website chat and messaging are next, with availability always clearly marked.
- Available now
Phone calls
Answered in your name, 24/7. Call summaries, recordings and email alerts are live.
- Available now
Website chat
Answers visitors' questions using your business knowledge. Lead capture and chat actions are coming soon.
- Coming soon
SMS
Answers questions by text. Pending 10DLC approval.
- Coming soon
WhatsApp
Answers messages in your business's name, 24/7, and sends you the lead.
Done-for-you and Pro - Coming soon
Instagram messages
Answers messages in your business's name, 24/7, and sends you the lead.
Done-for-you and Pro - Coming soon
Facebook Messenger
Answers messages in your business's name, 24/7, and sends you the lead.
Done-for-you and Pro
Not live yet
What's on the roadmap, and what isn't promised.
Phone answering is available. Website chat is coming soon. Here's what still needs to be ready before we offer it.
Coming soon, free for founding clients
- Review requests, on the Pro plan.
- Past-customer re-engagement, on the Pro plan.
- Text follow-up to callers who hang up before giving details.
Planned channels, no dates
SMS is coming soon, pending 10DLC approval. WhatsApp, Instagram and Facebook Messenger are coming soon, pending Meta business verification.
Hear it answer. Then start free.
On business plans: If we don't catch at least 10 leads you'd have missed in your first 30 days, you don't pay.