About
An answering service, honestly described.
Wenly answers the calls a small service business can't. This page is about what we believe, how it works, and what we won't claim.
Why Wenly exists
Voicemail is where jobs go to die. An owner on a ladder or under a sink can't pick up, and the caller, who has a problem right now, moves on to the next name.
The usual fixes each have a catch. A receptionist covers about 40 of the 168 hours in a week. A human answering service puts a person on the line and is priced accordingly. Voicemail is free and costs you the job.
Wenly is a fourth option: answer every call automatically, in your company's name, capture the details and flag what is urgent. On Done-for-you, Pro and Founding, a real person on our team reviews every lead. The real numbers post prices all four.
What we believe
Four things we hold to.
A caller who gets an answer beats a caller who gets a beep.
Most small businesses can't answer every call, and a recording is a poor substitute. An answer, even an automated one that captures the details, gives the owner something to act on.
Say what it is.
The call is answered automatically, and the greeting says so. We won't tell a caller, or you, that a person is on the line when there isn't.
A person should check the lead.
Software makes mistakes. So a real person on our team reviews every lead on Done-for-you, Pro and Founding, and the service only uses facts you have given it.
Price it in the open.
Plans, minutes, extra-minute rates and add-ons are on the pricing page. Comparisons cite the other side's own pages, with the date we checked.
What we won't claim
Wenly is new, and we say so. A logo wall we haven't earned would be easy to build and worthless to you.
- No customer logos, testimonials or customer counts until they are real. There are none on this site, and that is deliberate.
- No HIPAA compliance or security certifications. We don't claim any.
- No claim that a person answers your calls. The call is automated, and it says so.
- No made-up statistics. Where we cite research, we link it and say what it doesn't show.
- No promise of features that aren't live. They're marked Coming soon.
Where we are
We're working with our first founding clients. The 10 founding seats get a founding rate of $149 a month, locked for life, and every feature marked Coming soon is free for them when it ships. In return we ask for honest feedback.
We'd rather earn your trust with a guarantee than with a logo wall. If we don't catch at least 10 leads you'd have missed in your first 30 days, you don't pay.
Questions, doubts or a comparison we've got wrong? Tell us.
Hear it answer. Then start free.
On business plans: If we don't catch at least 10 leads you'd have missed in your first 30 days, you don't pay.