Answering service for roofing companies. The first to respond wins the lead.
After a storm, every homeowner on the block calls roofers. Most call three and book the first one who picks up. Wenly answers every call in your company's name, captures the address and the damage, notes whether insurance is involved, and emails you the lead in 30 seconds.
Or call the live demo line: (512) 555-0142
Missed-call scenarios
Three calls roofing companies can't afford to miss
Scenario 1
A storm tears off shingles and water reaches the ceiling
It is 10pm and hail has been hammering the neighbourhood for an hour. A brown stain is spreading across a bedroom ceiling.
Without an answer
Roofers' phones light up after a storm, and yours is on a roof or in a truck. Calls you miss go to the next roofer on the list, who has a crew and a tarp.
With Wenly
Wenly asks where the water is coming in, whether it is still coming in, and whether the ceiling is sagging. Active leaks are marked urgent. You get the address and the details in one text.
Scenario 2
A homeowner collects three roofing quotes after hail
Hail damaged half the roofs on a street. The homeowner is calling every roofer with a yard sign in the neighbourhood, and their insurer wants an inspection.
Without an answer
The first roofer to answer often gets the inspection, and the inspection often becomes the job. A voicemail loses that race by hours.
With Wenly
Wenly captures the name, the address, whether an insurance claim is open and a good time for an inspection. It doesn't promise coverage or a price.
Scenario 3
A tree limb punctures the roof and the caller needs a tarp today
A limb came down in the wind and there is a hole the size of a dinner plate. Rain is forecast for tonight.
Without an answer
A homeowner who needs a tarp today does not wait for a callback tomorrow. They call until someone answers.
With Wenly
Wenly marks it urgent, gets the address and confirms whether anyone was hurt. It never promises a crew or an arrival time. It tells the caller your team will confirm, and you get an email you can act on. Text alerts are coming soon.
The call and the text
What the caller hears, and what you get
The caller hears your company's name and a short line saying the call is answered automatically and may be recorded. You get the lead as a text.
Wenly
“Thanks for calling Summit Roofing. This call is answered automatically and may be recorded. Are you calling about storm damage or a leak?”
Caller
“Hail tore up the shingles and I have a leak in the bedroom ceiling.”
Wenly
“I'm sorry. Is water still coming in right now?”
Caller
“A little, yes.”
Wenly
“Thanks. I'll mark this urgent. What's the address, including ZIP?”
A fictional business and caller. The wording is tuned to each company.
What Wenly asks for
- What happened: a leak, storm or hail damage, missing shingles, a fallen tree or a replacement quote
- Whether water is still coming in, and whether the ceiling is sagging
- Name and callback number, confirmed
- Property address with ZIP, and whether it is in your service area
- Residential or commercial, and homeowner or property manager
- Whether an insurance claim is open, and the best time for an inspection
Urgent rules
Urgent calls and safety rules for roofing companies
We set these with you at setup, starting from the defaults for your trade. Wenly is not a substitute for 911. When anyone is in danger, callers are told to call 911.
Safety first
A sagging ceiling, a tree on the house, or anyone hurt
The caller is told to keep away from the damaged area and to call 911 if anyone is hurt or the structure feels unsafe. Wenly takes a number and you get an urgent text.
Urgent
Water still coming in, or a hole that needs a tarp before more rain
Marked urgent. If you have an on-call number the call transfers to it. Otherwise you get an urgent text and a priority callback request.
Inspections, estimates and insurance questions are routine leads. They still reach you in 30 seconds, because speed is what wins them. Wenly never says insurance will cover anything and never quotes a price.
What you get
24/7 answering service for roofing companies
Phone plans start at $29 a month with 150 minutes. Starter is $99 with 500 minutes.
Answered in seconds, trained for your trade.
Wenly picks up when you can't, greets callers in your company's name, and asks what your trade would ask.
On Done-for-you, Pro and Founding, a real person on our team reviews every lead.
A real person on our team reviews every lead after delivery and corrects unclear details.
A weekly “jobs saved” report.
Calls answered, leads captured, urgent calls caught, and what those leads are worth to you. Proof, every week.
Guarantee: If we don't catch at least 10 leads you'd have missed in your first 30 days, you don't pay.
No long explanations. Try it for 30 days, and if it doesn't catch the jobs voicemail was losing, it's free.
The numbers
What missed calls cost roofing companies
Starting values are examples for this trade, not averages. Change them to match your business.
What are missed calls costing you?
The starting numbers are examples, not averages. Change them to match your business.
Lost to missed calls
You could be losing about $11,375 a month.
That is about $136,500 a year, from about 3 jobs a month.
3 calls a week × $3,500 × 25% × 4.33 weeks a month.
Wenly Starter is $99 a month. At your average job, winning back 1 job a month covers it.
Start free for 7 daysQuestions roofing companies ask
Can it handle a rush of calls after a storm?
Wenly can take more than one call at a time, so a storm doesn't turn into a wall of voicemail. Every call becomes its own lead text. If you work in a hail zone and expect spikes, tell us at setup.
Does it promise coverage or prices to homeowners?
No. It never says insurance will cover anything and it never quotes a price. It records whether a claim is open and passes the details to you.
Can it book inspections?
On Starter and above it can book into your calendar. On every plan it captures the caller's preferred time so your team can confirm. It never says an inspection is booked unless the booking is confirmed.
What about commercial buildings and property managers?
Wenly asks whether the property is residential or commercial and whether the caller is the owner or a property manager, and puts both in your text.
Will it work with the number on my yard signs and trucks?
Yes. Forward that number to Wenly for the calls you don't answer, and it answers in your company's name. Your number stays yours.
How does the cost compare with missing calls?
Starter is $99 a month. At a $3,500 average job, one job you would have missed covers the plan many times over. And if we don't catch at least 10 leads you'd have missed in your first 30 days, you don't pay.
Keep reading
How it works for you
How it compares
- Wenly vs GoodcallWenly vs Goodcall, using Goodcall's published prices checked 5 October 2026. Per-customer pricing against included minutes.
- What a missed call actually costs a home-service businessOne formula, one calculator and ten worked examples for what missed calls cost a home-service business, plus a way to find your real number this week.
Related trades
Hear it answer. Then start free.
On business plans: If we don't catch at least 10 leads you'd have missed in your first 30 days, you don't pay.