Comparison
Wenly vs Smith.ai
Smith.ai is an established service with two products: an automated receptionist and live human receptionists. It is a serious option, and for some businesses it is the better one. This page compares it with Wenly using Smith.ai's published pricing.
Facts about Smith.ai last checked
What Smith.ai publicly states
Every line below comes from the sources at the bottom of this page.
- Automated plans: free for 25 calls a month ($3.00 a call over), Pro from $150 a month for 75 calls, and Enterprise from $500 a month. The Pro tiers of 75, 150 and 300 calls work out to about $2.00, $1.80 and $1.67 a call.
- Every automated plan includes 24/7 answering, recording, transcription and summaries, lead qualification and call routing, scheduling with Calendly and others, native integrations including Clio and Zapier, and analytics. Service is month-to-month with no long-term contract.
- Live receptionist plans: $300 a month for 30 calls, $810 for 90 calls and $2,100 for 300 calls, live-staffed 24/7, with no setup fees and a 30-day money-back guarantee up to $1,000. Smith.ai lists “No overseas agents” among what is included.
Side by side
Wenly and Smith.ai
| What we compared | Wenly | Smith.ai |
|---|---|---|
| Who answers | Wenly, automatically, in your company's name. Human review on Done-for-you, Pro and Founding | Two products: an automated receptionist, and live human receptionists |
| Published pricing | $99, $249 or $449 a month, with 500, 1,200 or 2,500 minutes included | Automated: free for 25 calls, Pro from $150 for 75 calls, Enterprise from $500. Live agents: from $300 for 30 calls |
| How usage is measured | Minutes | Calls |
| Going over | $0.15 on Starter and $0.20 on Done-for-you and Pro; extra-minute billing coming soon | Automated: from $1.67 to $3.00 a call. Live agents: $8.50 to $11.50 a call |
| Scheduling | Calendar booking on Starter and above. Every plan takes requests your team confirms | Scheduling with Calendly and others is included on automated plans |
| Integrations | Text and email today. Calendar booking on Starter and above | Native integrations including Clio and Zapier |
| Trades focus | Urgent rules and questions for ten trades, set up with you | Serves many kinds of business. Its integrations include legal practice software |
| Trial or guarantee | 7 days free. If we don't catch at least 10 leads you'd have missed in 30 days, you don't pay | A free automated tier. 30-day money-back guarantee on live agent plans |
Where each is stronger
Where Smith.ai is stronger
- Live human receptionists around the clock, if you want a person on the phone.
- A free tier and low per-call prices at small volumes.
- Mature integrations, including Zapier, Clio and Calendly scheduling.
- A 30-day money-back guarantee on live agent plans, and no long-term contracts.
Where Wenly fits
- Urgent rules, safety lines and questions written for ten trades.
- On Done-for-you, Pro and Founding, a real person on our team reviews every lead.
- A flat monthly price with minutes included, not a bill that moves with every call.
- A weekly jobs saved report, and a guarantee tied to leads you would have missed.
Which one to choose
Choose Smith.ai if…
- You want live human receptionists as an option.
- You get only a handful of calls a month and a free or per-call plan costs less.
- You need the integrations Smith.ai lists, such as Clio.
Choose Wenly if…
- You run a trade, a dental practice or a real estate business and want the urgent rules tuned to it.
- You want one flat monthly price and a guarantee.
- You want a real person on our team to review every lead.
Smith.ai is the more established of the two and has a free tier. If you get only a handful of calls a month, its per-call plans can cost less than any flat monthly price, including ours. Wenly is priced for owners who miss dozens of calls a month and want the trade rules, the lead check and the weekly proof included. Do the math with your own volume: at about two minutes a call, Starter's 500 minutes covers roughly 250 calls a month.
Common questions
Which is cheaper?
It depends on call volume. At Smith.ai's published prices, its free tier can cost less at low volumes, while its paid automated plans start at $150 versus Wenly Starter at $99. Assuming two-minute calls, Starter's 500 minutes covers about 250 calls a month for $99.
Does Wenly have live human receptionists?
No. Calls on Wenly are answered automatically. On Done-for-you, Pro and Founding, a real person on our team checks each lead, but they don't answer the phone.
How current are these facts?
They were checked against Smith.ai's public pricing pages on 5 October 2026. Prices change, so check their site before you decide, and tell us if anything here is out of date.
Sources, checked October 5, 2026
We are not affiliated with Smith.ai, and the names of other services are their owners' trademarks. Prices and features change, so check their site before you decide. If anything here is out of date, tell us and we'll fix it.
Trades that link here
Terms used on this page
- Answering serviceAn answering service is a company that answers a business's phone calls, takes messages or captures details, and passes them on.
- Lead captureLead capture is recording a prospective customer's details, such as name, number, need and location, when they first make contact, so someone can follow up.
- Call overflowCall overflow is sending calls to a second answerer when the first is busy or doesn't pick up.
Hear it answer. Then start free.
On business plans: If we don't catch at least 10 leads you'd have missed in your first 30 days, you don't pay.